All categories
·
Travel & Transport
Lost or damaged baggage (air)
Typical aim: Compensation
Your full name
Your email
Your postal address
Organisation (if applicable)
Describe what happened (facts, dates, what you want)
Be specific: dates, times, order numbers, names, promises made, and the resolution you want.
I confirm the information is true to the best of my knowledge, and I agree to the site’s Terms.
Generate preview letter →
We’ll reference:
Acts & laws: Montreal Convention 1999
Ombudsman/Regulator: CAA ADR schemes
Guidance: https://www.caa.co.uk/passengers/resolving-travel-problems/baggage-problems/