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Travel & Transport
Flight delay or cancellation compensation
Typical aim: Compensation
Your full name
Your email
Your postal address
Organisation (if applicable)
Describe what happened (facts, dates, what you want)
Be specific: dates, times, order numbers, names, promises made, and the resolution you want.
I confirm the information is true to the best of my knowledge, and I agree to the site’s Terms.
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We’ll reference:
Acts & laws: UK261 (retained EU261)
Ombudsman/Regulator: Civil Aviation Authority (CAA) ADR schemes
Guidance: https://www.caa.co.uk/passengers/resolving-travel-problems/delays-and-cancellations/