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Housing & Landlord
Unlawful tenant fees
Typical aim: Refund fees; compliance
Your full name
Your email
Your postal address
Rental Property Address
Tenancy Start
Landlord/Agent Name
Describe what happened (facts, dates, what you want)
Be specific: dates, times, order numbers, names, promises made, and the resolution you want.
I confirm the information is true to the best of my knowledge, and I agree to the site’s Terms.
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We’ll reference:
Acts & laws: Tenant Fees Act 2019
Ombudsman/Regulator: Housing Ombudsman Service; Trading Standards
Guidance: https://www.gov.uk/government/publications/tenant-fees-act-2019-guidance