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Housing & Landlord
Deposit not protected or not returned
Typical aim: Return/protect deposit; compensation
Your full name
Your email
Your postal address
Rental Property Address
Tenancy Start
Landlord/Agent Name
Describe what happened (facts, dates, what you want)
Be specific: dates, times, order numbers, names, promises made, and the resolution you want.
I confirm the information is true to the best of my knowledge, and I agree to the site’s Terms.
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We’ll reference:
Acts & laws: Housing Act 2004 (tenancy deposit protection); Deregulation Act 2015
Ombudsman/Regulator: Housing Ombudsman Service
Guidance: https://www.gov.uk/tenancy-deposit-protection