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Finance / Money & Debt
Debt collector harassment / unfair practices
Typical aim: Cease harassment; comply with rules
Your full name
Your email
Your postal address
Organisation (if applicable)
Describe what happened (facts, dates, what you want)
Be specific: dates, times, order numbers, names, promises made, and the resolution you want.
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We’ll reference:
Acts & laws: FCA CONC; Protection from Harassment Act 1997 (context)
Ombudsman/Regulator: Financial Ombudsman Service (for regulated firms); FCA
Guidance: https://www.fca.org.uk/firms/consumer-credit-consumers