Lack of written terms (section 1 statement)

Typical aim: Provide statement; remedy
Be specific: dates, times, order numbers, names, promises made, and the resolution you want.
We’ll reference:
Acts & laws: Employment Rights Act 1996 (s.1)
Ombudsman/Regulator: ACAS → Employment Tribunal
Guidance: https://www.acas.org.uk/employment-contracts